Terms of Use

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

 

Return Policy

Returns or Exchanges may be done within 10 days from delivery date. All valid returns must be in unworn and unwashed condition with attached tags and original packaging. Maiden Noir will not accept any returned merchandise without prior approval and valid Return Authorization Number. Please contact us for return inquiries. Upon inspection and approval, order item(s) will be eligible for exchange, store credit and/or refund. All sale items and discounted merchandise are Final Sale and cannot be returned or exchanged. Maiden Noir does not accept or assume any responsibility for loss or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended customers provide a shipping address with trusted delivery access points.

All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) are the customer’s responsibility. Refunds will not include shipping fees from the original order unless an order error was made by Maiden Noir. Refunds for returned item(s) will only be made once Maiden Noir is in possession of the item(s) and item(s) are in aforementioned condition. Refunds may take up to 14 business days to be issued and/or processed. 

Swimwear, socks, magazines, books and apothecary items are Final Sale. 


Exchanges (if applicable)

We only replace items if they are defective or have been deem damaged prior to shipping. For exchange requests, contact us at [email protected] and once approved, send your item to:

MAIDEN NOIR, 513 S. Main St., Seattle WA 98104, United States

Note: Returns must have valid Return Authorization Number clearly written on the package. 


Return Shipping

To return your order item(s) you should mail your product to: MAIDEN NOIR, 513 S. Main St., Seattle WA 98104, United States

Returns must have valid Return Authorization Number clearly written on the package. All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) are the customer’s responsibility. Shipping costs are non-refundable. If you request a return label, the cost of return shipping will be deducted from your refund or store credit amount. 

 

Shipping

Our goal is to deliver your purchase as quickly as possible. All domestic orders are shipped via USPS within 2 business days and an additional 2-3 business days for delivery (Monday through Friday) excluding holidays in the USA. All international orders are shipped via USPS. The shipping rate is included in the final price at time of check out. We are not responsible for any additional customs charges or duties for orders outside of the United States.  Please note that we do not deliver to APO/FPO addresses or P.O. boxes. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. We are not responsible for any lost, stolen, or damaged shipments.

Please check back with us periodically for any updates regarding our shipping policies.

 

Copyright & Trademarks

All content of our website including text, graphics, logos, button icons, images, and software, is property of Maiden Noir, llc. and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with Maidennoir.com. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.

 

Secure Processing

Maidennoir.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL(Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.

 

Privacy

Maidennoir.com respects our customers’ account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.

 

Purchase for Personal Use Only

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation

 

Sales Tax

Sales Tax is charged to those orders shipped within the state of Washington. Shipping is also taxed.

Sales tax is not charged to orders shipped outside of Washington.

 

Limitations of Liability

Maiden Noir does not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website. IN NO EVENT WILL MAIDEN NOIR NOR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS NOR ANY PARTY INVOLVED IN THE CREATION,PRODUCTION OR TRANSMISSION OF THIS WEB SITE BE LIABLE TO ANY PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

Choice of Law; Jurisdiction

These Terms and Conditions supersede any other agreement. These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Washington, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this website shall be brought only in the courts of the State of Washington or the United States District Court.

 

Contact Information

Order Information: [email protected] / General Information: [email protected]