Refund policy

Returns or Exchanges may be done within 10 days from purchase date on full priced items.

ANY DISCOUNTED / SALE ITEMS ARE FINAL SALE and are not eligible for return or exchange.

All valid returns must be in unworn condition with attached tags and packaging. Maiden Noir will not accept any returned merchandise without prior written communication and valid Return Authorization Number. Upon inspection and approval, Exchange or Store Credit will be provided, No Refunds. All sale items and discounted merchandise are Final Sale and cannot be returned or exchanged. Maiden Noir does not accept or assume any responsibility for loss of or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended customers provide a shipping address with trusted delivery access points.

All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) are the customer’s responsibility. In the case of an exchange the seller will be required to pay an additional re-shipping fee.

It is the seller’s responsibility to ensure the accuracy and correctness of the shipment, as well as the responsibility to oversee the product(s) are packaged and delivered in tact, unworn and in original purchased condition (with all tags still attached). If any matters of liability arise, the matter will be dealt with and settled between the seller and the customer directly. The terms and conditions of the respective seller will apply.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@maidennoir.com and send your item to:
MAIDEN NOIR, 513 S. Main St., Seattle WA 98104, United States

Shipping
To return your product, you should mail your product to: MAIDEN NOIR, 513 S. Main St., Seattle WA 98104, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.